Frequently Asked Questions
Everything you need to know about shopping with Giordano.
What is the standard delivery timeframe for my order?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Returns can be processed through our online portal or at any Giordano retail location.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements for chest, waist, and length. We recommend comparing these measurements against a similar garment you already own.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. In select regions, we also offer 'Buy Now, Pay Later' options.
Are Giordano products sustainably made?
We are committed to quality and durability. Many of our core collections are crafted from high-quality natural cotton and sustainable blends designed to last longer and reduce textile waste.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may cancel an order within 30 minutes of placement; after that, you may return the items once they arrive.